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Brotherhood News

 


A message for our customers about the Target compromise:

12/27/2013

We want to assure you that we are aware of the reported incident at Target impacting some credit and debit cardholders who used their cards at Target stores between November 27 and December 15, 2013.

Protecting customer and account information is a top priority and is taken very seriously. We have rigorous fraud systems in place that actively monitor our customers' cards for suspicious activity. If we suspect fraud, we will contact you to confirm the fraud, then close your debit/credit card and reopen it with a new account number.

We encourage you to monitor your account daily through our online banking service, using our Telelink service at (855)522-6722 or visit one of our branches to ensure no unauthorized transactions are taking place. If you discover an unauthorized transaction, immediately notify Brotherhood Bank and Trust at (913)321-4242.

You can also enroll in account alerts to help you keep track of activity on your accounts. Sign in to online banking to set up text or email alerts based on your preferences.

If you have any questions or concerns, please contact us at info@brotherhoodbank.com.

Frequently Asked Questions

Was my data compromised?
Target is reporting that some credit and debit cards used at Target stores between November 27 and December 15 were compromised. If you did not use your card at a Target store during this timeframe, we do not have reason to believe your card was compromised.  We continuously monitor for fraud and if we notice any irregular activity we will individually notify the customer.

What should I do?
Whether you're notified or not, it's always a good idea to check your credit report and be aware of any suspicious activity on all of your accounts.  However if you would like us to close your current card, please contact us or visit one of our branches.

Will Brotherhood Bank & Trust be notifying affected customers?
Yes, we will continue to monitor these accounts and notify customers of any suspicious activity.

Has the security breach been fixed?
Yes. Target is working with Visa and MasterCard and law enforcement to ensure no further information is exposed.

What are the chances that I become a victim of identity theft as a result of this incident?
We were informed that there wasn't significant personally identifying information stolen, such as Social Security numbers or addresses, so we believe that the risk of identity theft is greatly reduced. However, it's always a good idea to check your credit report regularly for incorrect information. In fact, you're entitled to one free copy of your credit report every year at www.annualcreditreport.com or by calling (877) 322–8228.

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